Email Free Friday
I have the utmost of respect for my director. Not only because she has faith that I can do my job with some degree of competence, but also because she’s always thinking of new ways to improve and evolve.
This week was Email Free Friday, the idea being to improve internal and external customer service by actually getting up and talking to people. Because of my inability to sit still for any extended period of time, I thought I did a pretty good job of this already, but having a day where I am mandated to talk to people? Awesome!
I needed to talk to Kirby about redesigning a sticker for a hospital. Turns out it was helping staff to remember to call us, mostly because they are now peeling off the phones and sticking to people’s hair. Though I found this moderately funny, this combined with the ink that is rubbing off, is leading to a re-design of these stickers. So I traverse Cube Land and recount these experiences wtih him and provide assurance that a graphic designer won’t be needed if the printer will just stick to the template I will develop.
He says, “You’re smart, I know you can do it.”
Aww thanks.
Then says, “You’re smart, just have no common sense.”
Laughter comes from my director’s office as she says “Did you really just say that to her?”
And we’re supposed to be focusing on customer service…. See what happens when we’re forced to speak to one another? 
I vote for Insult Free Friday next week.
I’ll be out of town.
What I am thinking…
In honor of the infamous question “What are you thinking?”, the less obvious sibling to “What do you want to talk about?”, I’d like to share what I am thinking about at this very moment. I know both of the people who read my blog are dying to know…so here goes:
- The car needs an oil change and an equally necessary visit to the car wash.
- I’ve been getting a lot of unsolicited advice/sympathy about my scar, i.e., “Wow, it’s too bad your scar didn’t heal better” or “You should massage that to make it less noticeable”.
- In response to #2, stop staring at my chest, you insensitive, socially-inept moron.
- OMGosh, OMGosh, OMGosh - I’m turning 30 in a month.
- Does he think of me as much as I think of him?
- Enrolling in grad school is a necessary evil.
- What is Melissa’s fascination with rodeos?
- Why we hate outsourcing call centers to India, but think nothing of outsourcing someone’s uterus.
- Oprah is annoying.
- I’m insane for treating the ICU and ED staff of a local hospital to ice cream in the middle of July.
